Shipping policy

At Lavendium®, we are committed to ensuring that your orders are processed and delivered efficiently and reliably.

1. Order Processing  
All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping & Delivery Time  
We offer shipping to the following regions:

• United States: 5–7 business days  
• International: 7–14 business days  

Please note that delivery times are estimates and may vary depending on your location, carrier performance, and customs processing.

3. Shipping Fees  
• Standard Shipping: $4.99  
• Free Shipping on orders over $50 (United States only)  

International shipping rates are calculated at checkout based on destination and package weight.

4. Order Tracking  
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your shipment directly via the carrier’s website.

5. Shipping Carriers  
We work with reliable carriers such as USPS, UPS, and other international logistics partners to ensure safe and timely delivery.

6. Incorrect Shipping Information  
Please ensure that all shipping details are accurate at checkout. Lavendium® is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

7. Customs, Duties, and Taxes  
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

8. Lost or Delayed Shipments  
If your order is significantly delayed or appears to be lost in transit, please contact us. We will assist you in resolving the issue as quickly as possible.

9. Contact Information  
For any questions regarding shipping, please contact us at:  
Email: lavendium.official@gmail.com